What is AI visibility?
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Whether AI assistants name your business when someone asks them for your trade in your town. People now ask ChatGPT, Gemini and Google's AI Overview "who's the best plumber near me" and get a few names back, not ten links. AI visibility is being one of those names. The discipline is sometimes called generative engine optimisation (GEO) or answer engine optimisation (AEO); we just call it getting named.
How is this different from SEO?
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SEO earns you a position in a list of links. AI visibility decides whether you exist in an answer. The overlap is real, because AI engines read much of what search engines read, but the levers are different: AI cites the sources it trusts and names businesses it can understand. Our own measurements show what it reads varies by trade, which is why we measure your market first instead of applying a generic checklist.
Can you guarantee I'll be named by ChatGPT?
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No one can promise what ChatGPT says, and we don't. What we do promise is the measurement, with money on it. We measure how often AI names you before we start, and 28 days after that baseline we ask the same questions on the same engines and measure again. If that number has not gone up, you can claim back everything you have paid us within 7 days of the date we send your four-week audit results. Our method is published step by step on our methodology page and our research is public, so you can see exactly what we do and exactly how we count it. The full promise is written out above, under The guarantee, and the refund terms are on our refunds page.
How long does it take?
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Your baseline lands first, once you have given us the access we need and before we change anything. Then we do the work: pages, your Google profile and consistency fixes, over the following weeks. The re-measurement is 28 days after your baseline: same questions, same method, so the before and after is like for like. AI engines take time to re-read sources, which is why we do not re-measure sooner.
What do you need from me?
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About twenty minutes. Your business details, what makes you different, and ideally access to your Google Business Profile so we can fix what it says at the source. If you'd rather we start without access, we can, and we'll tell you what that limits.
An agency looks after my website. Is that a problem?
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Normally not. If we're building you a new website, your business needs to own or control its domain name and be free to point it at the new site. If an agency owns or controls the domain, you'd need to get control of it first. You're responsible for checking your agreement with them (notice periods, fees and who owns the site), and we can't advise on that agreement. If you're unsure, we'll check the setup with you before going any further. The new site is built independently: we only reuse material your business owns or is allowed to use.
What happens at the four-week re-measurement?
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We re-run the exact questions from your day-0 baseline and send both reports side by side: what AI said before, what it says now. Whatever the result is, you see it. That report is the evidence the guarantee stands on.
What happens after the re-measurement?
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We keep working for the rest of your plan. On Findable Complete we also reply to your Google reviews, keep your Google Business Profile and directory listings up to date, make changes to your website within reason and run a monthly AI visibility audit. On the monthly plans, monthly payments start the day after your refund window closes. The window is 7 days after we send your four-week audit results (we send them 28 days after your baseline audit), so your first monthly payment is normally 36 days after your baseline. The work covers monitoring visibility, finding new opportunities, improving pages and keeping them visible over time. Each month you also get a short performance update: what we measured, what changed, what we did and what comes next, including when nothing has moved. It is separate from the four-week re-measurement the guarantee is judged on. Your new website is included. The website transfers to you once your final payment has cleared (on Findable Essential paid in full, once your payment has cleared). Hosting is included while you are paying, or for 6 months from when the website goes live on Essential paid in full. After that, £29.99 a month Hosting and Maintenance is optional and only starts if you separately choose it.
What if it doesn't work?
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Then the four-week report shows that, plainly. Email us within 7 days of the date we send your four-week audit results and we'll refund everything you have paid us. A valid claim refunds everything you have paid us and ends the agreement, with nothing further to pay. On the monthly plans no monthly payment is taken while your refund window is open. Any increase counts: if even one more answer names your business at the re-measurement than at the baseline, the number has gone up. Our refunds page spells it out in full.
Where does your data come from?
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Our own measurements: 1,300+ UK local businesses audited in nearly 300 UK towns, and 57,000+ sources ChatGPT and Gemini cited in their answers, using the questions real customers ask. Counted 23 October 2026: distinct UK business audits with AI answers from ChatGPT and Gemini. The full findings, including what surprised us, are on our research page at /research. We publish it because the argument for measuring first is the data itself.
What does it cost?
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Two plans. Findable Complete (recommended), £99 a month for 12 months (£1,188 in total): a new AI-optimised website we build, host and manage, with your baseline and four-week audits, plus replies to your Google reviews, your Google Business Profile kept up to date, your business listed and kept accurate on relevant directories, changes to your website within reason (fair use: small edits, not rebuilds) and a monthly AI visibility audit. Findable Essential: an AI-optimised website, plus a baseline AI visibility audit and a four-week audit to measure the change. Pay £499 once, £99 a month for 6 months, or £99 to start then £49.99 a month (12 payments in total). The website transfers to you once your final payment has cleared (on Findable Essential paid in full, once your payment has cleared). Hosting is included while you are paying, or for 6 months from when the website goes live on Essential paid in full. After that, £29.99 a month Hosting and Maintenance is optional and only starts if you separately choose it. On the monthly plans, monthly payments start the day after your refund window closes. The window is 7 days after we send your four-week audit results (we send them 28 days after your baseline audit), so your first monthly payment is normally 36 days after your baseline. The website is included in the price. If the number has not gone up at four weeks you can claim back everything you have paid. We build, host and manage your new website, and the website and our work on it become yours once your final payment has cleared. Your domain is always yours.
What is the Internet Computer?
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It's where we can host your site instead of ordinary hosting. Rather than sitting on one rented server, your site runs across many computers at once, so there are no traditional servers or databases to hack and nothing to update. To you and your customers it's an ordinary website on your own domain; it just lives somewhere different. It's an option, not the default.